Very knowledgeable on Medicare and supplements. He gave us options on supplement plans that took into account our health, dental and vision needs We did not at any time feel pressured to use one plan over another. Flavio was able to answer my questions. If he did not know an answer he would research the information and get back to me quickly. He was also very helpful in consolidating my retirement plans. I would have been very lost without his help. All communications were clear and concise. I would definitely recommend Flavio for your financial and Medicare needs